Junior for Mac and Windows is an app you install once and sign in to. Some firms have their IT team push it out for you, so check whether it is already on your machine before downloading anything.

Install

  1. Sign in at app.myjunior.ai in a browser.
  2. At the bottom of the sidebar, next to Settings, press the question-mark button.
  3. Choose Download the desktop app. Junior works out which platform you are on and sends that installer, so there is nothing to choose.
The help menu open at the bottom of the web app sidebar, with Download the desktop app in the list
The help menu is the only place the download lives.

Then install what downloaded, and sign in as below.

Needs macOS 14.4 or later. Open the .dmg, drag Junior into your Applications folder, and open it from there.

The Junior disk image open in Finder, with the app being dragged across to Applications
Drag Junior across, then open it from Applications.

Sign in

  1. Open Junior. Type your Work email (the field shows you@company.com) and press Continue.
  2. Junior asks your firm which methods apply and shows only those:
ButtonWhat happens
Continue with GoogleOpens your firm's Google sign-in in a browser
Continue with MicrosoftOpens your firm's Microsoft sign-in in a browser
Sign in with SSOOpens your firm's own sign-in page. Often labelled with your firm's name
Email me a sign-in codeSends a six-digit code to that address
  1. For a code, check your email and enter it on the Enter sign-in code screen, then press Verify and sign in. If it does not arrive, Resend code becomes available after thirty seconds.

While a browser sign-in is in progress Junior waits, telling you "A browser window has opened. Return here after signing in."

The Junior sign-in window with a work email entered and the available methods listed
Only the methods your firm allows are shown.

Questions

There is no Download the desktop app in the help menu.

The row only appears for firms the desktop app has been released to, so yours does not have it yet. Email support@myjunior.ai if you want it turned on.

It says no sign-in methods are available for my organization.

Junior recognised your firm but has not been given any way to sign you in. That is a configuration step on Junior's side or your IT team's, not something you can work around. The message tells you to contact your administrator because they are the ones who can fix it.

Why does the SSO button have my firm's name on it?

Because Junior knows which firm your email belongs to and labels the button accordingly, so you are not guessing whether SSO means the right thing. Where a firm has more than one sign-in domain, you will see a generic Sign in with SSO instead.

Do I need to sign in separately on my phone?

Yes. The two apps are separate installs, each with its own sign-in. See installing and signing in on your phone. Your calls appear in both once you are signed in to both.

Do I need to accept anything?

No. Junior notes on the sign-in screen that "Usage of this application is covered by your existing company agreement with Junior". Your firm has agreed the terms, so there is nothing for you to accept individually.